Refund policy

PLACEHOLDER – review and replace before publication, ideally with qualified legal advice.

Cancellation

Canceling a subscription does not automatically result in a prorated refund for the current period; the service remains usable until the end of the period.

Trial Periods

No charges apply during a free trial period, so no refund is applicable.

Plan Changes

When changing plans, differences are prorated rather than refunded separately.

One-Time Purchases

One-time purchases may be refunded within a reasonable period for a valid reason (e.g. technical error, mistaken purchase).

Digital Content

[Add notes on refunds for fully delivered digital content after legal review – no blanket exclusion of statutory rights]

Refund Process

Refund requests are submitted via /contact and, once approved, issued via Stripe to the original payment method.

Failed Payments

Failed payments are not refunded since no charge occurred; third-party bank fees, if any, are excluded from this.

Contact

For refund requests, contact us via /contact or [enter contact email].

Possible Statutory Consumer Rights

This policy does not blanketly restrict any statutory consumer rights you may have. [Add concrete statutory provisions after review by qualified legal advice]