Redeeming a voucher

Voucher and discount codes can be redeemed directly when you purchase a subscription or product – there is no need for a separate "redeem voucher" page, as the code is checked during the ordering process itself.

Where to enter the code

Open the checkout for the plan or product you want (for example via the pricing page or the premium section of a server). In the order form you will find an input field for a voucher code. Enter the code there and confirm it before you complete the payment.

Immediate validation

Cordavix validates the code server-side straight away and shows you a preview of the adjusted price before you pay – so you know exactly what discount you are getting without having to complete the payment first. If the code is invalid, expired, already used up or not applicable to your basket, you receive a clear error message rather than an unexplained failure.

Types of codes

There are different kinds of discounts – a percentage reduction, a fixed amount, a free period or a free additional item. Some codes are also tied to conditions, such as being valid only for new customers, restricted to certain plans, or bound personally to your account, your email address or your Discord name. If a code is intended only for new customers, for example, you will be told so when you redeem it.

Personal codes and creator codes

Some codes are personalised – for example a personal discount code from a campaign, or a creator code from a content creator you would like to support. Technically these work in exactly the same way: enter the code at checkout, check the preview, confirm.

Where to get a code

Codes can be issued through campaigns, partners, creators, as a competition prize or directly by support, among other routes. Make sure you only accept codes from trustworthy sources.

If the code does not work

First check the capitalisation and look for typing errors. If the code remains invalid, it may have expired, already been used up in full, or simply not be intended for your particular purchase – in that case, get in touch via the contact form (category "Voucher") and we will gladly look into it personally.